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Order Management Specialist

Sandvik Coromant is part of the global Sandvik engineering family of companies and is at the forefront of manufacturing tools, machining solutions, and knowledge that drive industry standards and innovations. Educational support, extensive R&D investment and strong customer partnerships ensure the development of machining technologies that change, lead, and drive the future of manufacturing.

We are looking for an experienced Order Management Specialist to join our team!

Key Performance Areas

The Order Management Specialist oversees the entire lifecycle of make-to-order (MTO) special cutting tools in Mebane Production. The Order Management Specialist will analyze complex designs for manufacturability and work with the team to ensure the most cost-effective methods are utilized and quality targets are achieved while maintaining compliance with production standards. This role demands meticulous attention to detail, excellent communication skills and the ability to coordinate effectively between customers, design, production, quality, and logistics teams to ensure the timely and accurate fulfillment of custom tool orders while ensuring production schedules are met.

Key Activities and Responsibilities

Generate cost estimates and quotations for new & repeat custom orders.
Develop manufacturing processes that are reliable, cost effective and support the organization’s business objectives.
Drive and contribute to improvements to increase productivity, quality and cost of equipment, processes, work and best practice.
Review new orders & product designs/drawings in support of production groups.
Work within the team to aid in balancing the workload, to help meet customer demands & prioritizing proper workload to ensure highest possible machine utilization.
Help identify orders in coordination with subcontractors to aid in balancing the workload to meet customer demands and to ensure cost effective & time bound results.
Support production in all aspects to ensure timely flow of product, follow up, identify, communicate and address any production or delivery related issues in a timely manner.
Review designs, fixtures, and/or routings for potential problems and give feedback to key stake holders.
Proactively communicate with other departments & functions to improve manufacturing process.
Develop complex manufacturing processes to ensure quality products which meet customer specifications.
Perform other duties as requested, directed, or assigned.

Competencies

Must possess good interpersonal skills to work with key stakeholders.
Demonstrate good problem solving, analytical thinking, and decision making.
Strong drive to satisfy customers (internal/external), achieve results, and improve processes through innovative and continuous improvements.
Ability to identify issues and develop solutions proactively.
Ability to read blueprints and GD&T.
Good understanding of production machines and knowledge of manufacturing processes, especially for special tools, and familiarity with industry-specific requirements
Ability to create work instructions, presentations, and other documentation using MS Office software.
Ability to effectively present information to peers and management.
Good verbal and written communication skills, with the ability to interact effectively with stakeholders.
Strong organizational skills with the ability to manage multiple orders and priorities simultaneously.
Experience with SAP/PLM and NX systems will be considered a plus.
Must have legal right to work in the USA.

Profile and Education

Minimum of 3 – 5 years in order management, supply chain, or production coordination, preferably in a custom manufacturing environment is preferred.
Bachelors' Degree (B.A.) in Business Administration, Supply Chain Management or related field is required.

LICENCES & CERTIFICATES

Must be a US citizen or authorized to work in USA

OTHER INFORMATION

Domestic/Global travel may be required.

More about Sandvik

At Sandvik Coromant, we are driven by a passion for excellence in everything we do. As we see it, sustainable success is a team effort and working together and sharing expertise are vital to us, which is why we highly value our active, ongoing collaboration with customers around the world. Sandvik Coromant owns over 3,100 patents worldwide, employs over 7,900 staff, and is represented in 150 countries.

Our national headquarters and primary production unit is in Mebane, NC. Renovated in 2021, the facility houses nearly 60,000 square feet of production space with over 100 employees.

Sandvik offers a comprehensive total compensation package including a competitive benefits package of life, health, dental, and disability insurance, paid time off, paid holidays, parental leave, mental health coaching, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

How to apply

For immediate consideration, please apply to the Order Management Specialist position, Job ID: R0074124

At Sandvik Coromant, we believe that diversity of experience, perspective, and background leads to a better environment for our employees, our business, and our customers. We’re looking forward to meeting you!

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at HRsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

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