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Consignment Specialist

Mining and Rock Solutions is looking for a Consignment Specialist!

Sandvik Mining and Rock Solutions, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has an opening for a Consignment Specialist!

SCOPE

The Consignment Specialist is responsible for accurate management of rock tools consignment facilities with customer service liaison as additional focus. This will be a 1-year contract role with the possibility of full time employment.

Key responsibilities include:

  • Conduct oneself with the highest level of safety and follow all Sandvik and customer safety policies and procedures and report processes.
  • Follow quality service standards and comply with procedures, rules, and regulations.
  • Develop and maintain a healthy business relationship with customer.
  • Manage and maintain accurate inventory par levels for consignment inventory.
  • Transport goods from distribution warehouse in Scranton to warehouses in New Hampshire and Pennsylvania areas.
  • Inspect products or materials for damage, defects, or shortages and report any discrepancies through LPS resolution process.
  • Accurately count, inspect, and receive in goods against pack list into accounting system making sure that the product matches the details, part number description and quantity on the dispatch note.
  • Put away all product in correct bin location.
  • Promptly resolve LPS issue tickets
  • Review in transit report and item stockroom balance for necessary action items.
  • Maintain bin locations, keeping work environment clean and safe and optimize space utilization.
  • Perform Cycle counts.
  • Manage OSMI items to keep at a minimum.
  • Coordinate pick up of carbide recycling bins when full.
  • Recycle Rod dividers and rods sleds back to Scranton.
  • Provide updated weekly report to Operations Manager on consignment container status with focus on safety and housekeeping as well as product levels. Report to also include carbide recycling updates, packaging recycling updates, stock requirements, and compliments or concerns from the customer and any ideas or suggestions he/she may have to optimize performance for the consignment location.
  • Work Closely with TSSR, Operations Manager, and CSSR’s to provide ultimate satisfaction to client while upholding accurate accountability of products to Sandvik.

Customer Service

  • Ensures adequate customer response times and resource availability.
  • Ensures customer satisfaction within area of primary responsibility.

Safety and Environment

  • Complies with SMC safety policies and applicable government, customer or industry regulations or requirements.
  • Identifies and reports any unsafe work habits, workplace incidents and / or near misses.
  • Ensures compliance with environmental, health and safety requirements for team in area of responsibility.

Personal Leadership

  • Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
  • Stays current on industry developments, competitive offerings and issues affecting sales and customers.
  • Undertakes self-training and development as required.

KEY RESULT AREAS

PERFORMANCE MEASURES

Business Results

  • Safe delivery of products to site
  • Accurate accounting and receiving into Consignment.
  • Cycle Counting

Operational Planning

  • Manage OSMI at location.
  • Timely reporting of consumption
  • Prompt and accurate resolution to cycle count discrepancies.
  • Cleanliness of site
  • Safety compliance at site

Organizational Development

  • Ensure proper amount of product is on site.
  • Reduce OSMI
  • Reduce number of discrepancies at time of Cycle Count.

POSITION REQUIREMENTS

Education and Experience:

  • High school diploma
  • Three years of relevant job experience
  • CDL (Commercial Driver’s License)

Competencies:

  • Strong knowledge of the industry is a plus
  • Problem solving and troubleshooting skills
  • Strong customer service focus
  • High level of responsiveness
  • Strong planning and organization skills
  • Detail oriented.
  • Excellent written and verbal communication skills
  • Computer literacy

Other Requitements:

  • Travel
  • Must be physically fit to lift 50lbs plus
  • Must have the ability to run multiple forklift types
  • Must have the ability to load, hook, back up and drive a truck and trailer
  • Extensive over the road driving
  • Travel possible 1-3 nights per week possible
  • Ability to work outside in elements/conditions

Benefits

Sandvik offers an outstanding catalog of benefits and employee perks such as:

  • Benefits eligibility that begins 30 days after start date
  • Health care eligibility that includes, medical, dental, vision, prescription, and telemedicine
  • Paid vacation with up to 40 hours available to roll over into the next year
  • A very strong 401(k). We contribute 5% annual salary to the Retirement Savings plan. We also match 50% of the first 6%.
  • Tuition reimbursement

Sandvik provides opportunities for competence development and training, as well as opportunities for career advancement. We believe diversity is meaningful for success and growth.

How to Apply

For consideration, please apply https://www.home.sandvik/en/careers/ for the Consignment Specialist – Rock Tools position, Job Req. ID# R0072847.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

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