営業＆製品サービス

Lead Service Planner

Highly competitive remuneration package including salary sacrifice options, Length of Service Recognition, Flexible working options and Paid Parental Leave.
Employee Benefits & Wellness Program, Employee Referral Programs, and a comprehensive Employee Assistance Program.
Training, development, and career progression opportunities including study and education assistance.

About the role:

As a member of the Aftermarket team, this role focuses on providing exceptional service by managing the Aftermarket Service Coordination team across the East and West coasts of Australia. This includes overseeing planning operations for field services related to vibrating, weighing, screening media, and crushing product lines.

Specifically, you will:

Build a resilient and agile team through coaching, mentoring and developing team members to drive a culture of high performance and continuous improvement in line with our company values and business goals.
Ensure effective service readiness through our planning processes to ensure that the execution of all maintenance activities with our clients is performed in a safe, timely and cost-effective manner complying with health and safety management systems and contractual requirements.
Oversee the compliance processes within the planning teams relating to testing/ calibration of site equipment, training/ induction records, purchase order provision and business and client health & safety management system records, inclusive of contractor management system frameworks.
Provide administrative support to the Service team in accordance with Company procedures including although not limited to coordination of flights, accommodation, car hire, training, medicals, timesheet entries and invoicing.
Provision of financial forecasting and internal reporting relating to invoicing for the regions are met as directed.
Act as a point of escalation for coordination and administration teams.
Strive to build and maintain a Zero Harm culture within the workplace by demonstrating a commitment to OHSE through observable behaviours and actions.

To be successful in the above duties, you will have:

Ability to formulate strategy and business plans.
Substantial experience in leading and managing diverse teams.
Minimum of 5 years’ experience in maintenance planning roles.
Proven track record in customer relationship management.
Systems knowledge and experience – SAP, Aurora, Ariba
Excellent negotiation and influencing skills.
Ability to travel extensively.
Problem-solving abilities.
Must have current unrestricted driver's license

What we offer:

We believe that our people are the heart of our organisation. Our goal is to provide our people with a working environment that is professionally and personally rewarding. We also offer our staff with the following benefits and perks:

Competitive remuneration package.
Employee benefits & wellness program, including salary sacrifice options and length of service recognition.
Training, development, and career progression opportunities.
Flexible working options and paid parental leave.
Employee referral program.
Direct and simple reporting structure
Opportunity to travel interstate

A place where we are all welcome:

At Sandvik Rock Processing Solutions, we believe in creating an inclusive and welcoming environment where everyone feels respected and valued. We celebrate diversity and are committed to providing equal opportunities for all. We encourage women, including those from Aboriginal and Torres Strait Islander communities, the LGBTQIA+ community, mature workers, individuals with disabilities, and people from different cultural heritages to join our team.

Who can apply:

This role is open to Australian and New Zealand citizens, Australian permanent residents, and candidates who hold or can obtain a valid working visa for the specified term.

As part of our commitment to safety, we may require a national police check and other applicable security, medical, and character requirements for this position.

If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.

About Sandvik Rock Processing Solutions:

We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.

We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.

Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2023 the Group had approximately 41,000 employees and revenues of about 127 billion SEK in 170 countries.

For more information, please visit https://www.home.sandvik/

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