Sales and Product Service

Business Line Manager Rock Tools and Ground Support

Sandvik Mining and Rock Solutions

Business Line Manager, Rock Tools | Zambia/Kitwe

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

Job Purpose

The Business Line Manager (BLM) is fully responsible for the representation of the Rock Tools and Ground Support Division in the sales area. This includes people management, customer management, sales and profitability of the Rock Tools Division as well as ensuring local implementation of the Rock Tools and Ground Support Division focus areas and measurements. This role is also responsible for the technical and application support for the product line(s) in the sales area. The BLM is accountable for the financial KPI”s for the product line(s) ,Volume of Sales, Profit Margins, A&S and Networking Capital.

Key Responsibilities

• Ensure attainment of assigned geography’s budgeted sales value, volume and/or profitability.
• Ultimate responsibility is to meet established sales goals and ensuring they are effectively cascaded in sales goals of sales team.
• Provide regular business performance metric reports to management.
• Liaise and work with senior management to set forecasts, budgets and targets.
• Ensure that end-user, customer relations are effectively managed.
• Review and monitor sales performance periodically and refine sales strategy as required by management.
• Manage the First Line Sales Managers’ performance and results.
• Managerial responsibility for multiple team/departments across location.
• Ensure strong financial discipline within assigned geographical territory. balancing sales results and managing Administrative and Sales (A&S) expense.
• Business planning, budgeting, forecasting, and following up of the product line(s)
• Collect and supply information and inventions for Product Development to Rock Tools Division
• Keep up to date with competition activities and ensure market competitiveness
• Collect and maintain market data of won and competitors activities
• Map needs and ensure delivery of relevant training for team (application, technical, soft skills etc.)
• Ensure technical sales support within the product line(s)
• Suggest and evaluate distributors in cooperation with dealer manager if applicable
• Implement global strategies/ initiatives into the Rock Tools Division in the sales area
• Maintain a succession plan for key Rock Tools Division positions in the sales area
• Adherence to the Sandvik Environmental, Health & Safety Policy.

Qualification

• You are known for driving performance, achieving results, and transforming a vision into a strong plan. You have a passion for cultivating and fostering strong relationships. You understand the market, our customer needs, our competitors, and what actions we need to take to deliver against established business goals and objectives.
• You are a strong leader, skilled in stakeholder management and communicate in English. You have sound experience in sales, business development or another similar fields. Importantly, you will have a strong understanding of Rock Tools principles and practices in surface, underground mining, and construction industries combined with deep working knowledge of the Sandvik Rock Tools product range.
• You have extensive experience in the mining and/or construction industry, and you have tertiary qualifications in mining, engineering, or a University Business Degree with relevant sales/ business management experience. Minimum of Ten (10) years experience in a similar senior management role is required. Exposure to international markets along with
• strong cross-cultural awareness, particularly in remote challenging environments, is desirable.

Required Competencies, Licenses or certificates:

• Distributor Management in certain Markets
• Sales Management
• Financial Understanding
• Application Knowledge of the product line(s)
• Technical Aptitude
• Computer Literacy in MS Office ( Word, Excel, PowerPoint) and Outlook
• Excellent communication skills both written and verbal in English
• French language skills would be an added advantage
• Valid Drivers’ License
• Valid Passport
• Able to clear a criminal background check

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