IT- ja ohjelmistokehitys

Service Delivery Manager

Are you ready to shape the future of service management? Then this could be the next step in your career!

At Sandvik Coromant, we’re now looking for a Service Delivery Manager to join us – a key role in making a significant impact on our future setup and being at the forefront of modern work practices. Welcome to a collaborative and engaging environment with excellent opportunities to grow and develop!

Your mission

Joining our dynamic team of technical specialists, SAP application experts and professionals, you’ll bridge the gap between SAP and Coromant – translating technical language into clear orders. While you don’t need to understand all the technical details, a keen interest in technology and a willingness to learn are essential.

You manage our Cloud services via SAP and oversee the entire process, from order to delivery. This includes coordinating internal activities and ensuring that SAP understands and meets our requirements. You ensure internal customers find it easy to place orders and communicate with the service manager. Key stakeholders include various SAP delivery teams, license managers, release managers and project managers. This role involves informal leadership, focusing on effective coordination and communication to achieve desired outcomes.

The location for this position is Sandviken or Stockholm, and we apply a hybrid work set-up, allowing you to combine office and remote work.

Your profile

We’re looking for someone with several years' experience in a similar role, preferably in a large organization within supply and management. You’re proficient in coordinating supplier activities, managing requirements and ensuring timely delivery and quality. Your knowledge is backed by a bachelor’s degree in a relevant field. Experience working with compliance frameworks or understanding of regulatory and security requirements in IT service delivery is beneficial. Experience in global roles and familiarity with SAP is also considered a plus. Acting in a global environment calls for excellent skills in English, both verbally and in writing, while knowledge of Swedish is beneficial.

You have excellent networking and communication skills, easily building and maintaining effective relationships. With a structured and organized approach, combined with a keen interest in technology, you’re able to drive initiatives and challenge the status quo. You have an innovative and results-oriented mindset, making it easy to motivate yourself and strive forward.

Our culture

Innovation is in our DNA and we’re proud to shape the future of manufacturing in close collaboration with our customers and partners. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career opportunities in an inspiring global environment. Meet some of your future colleagues at our career page or visit our website, LinkedIn or Facebook page to get to know us further.

Contact information

Are you curious to know more about this position? Please contact Elisabeth Broman, recruiting manager, at +46 (0)76 126 60 98

We have already decided on which advertising channels and marketing campaigns we wish to use, and respectfully decline any additional contacts in that matter.

Union contacts:

Thomas Lilja, Unionen, +46 (0)70-261 04 82
Göran Norell, Akademikerföreningen, +46 (0)70-616 43 78
Peter Olsson-Andrée, Ledarna, +46 (0)70-222 48 55

Recruitment Specialist: Anna Pettersen

How to apply

Send your application no later than April 22, 2025. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0077218.

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.

To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com

Sandvik Coromant is part of the global industrial engineering group Sandvik and is at the forefront of developing manufacturing tools and machining solutions, with knowledge that drives the industry standards and innovations demanded by the metalworking industry now and in the next industrial era. Collaborations with educational institutions, extensive investment in research and development and strong customer partnership ensure the development of machining technologies that change, lead and drive the future of manufacturing. Sandvik Coromant owns over 1700 patents worldwide, employs around 8000 staff and is represented in more than 150 countries.

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