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Applications Engineer - Technical - P3

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role:

To increase the share of customer spend and deliver superior customer value by defining and optimizing customer specific solutions in collaboration with the customer.

Key Performance Areas:

EFFECTIVE ACCOUNT MANAGEMENT:

Propose solutions to customer and assist with customer planning for implementing and or integration of individual products into mining applications.
Provide inputs to Product Support Managers and Sales Support Managers (in Product Areas) on customers’ needs not met by current offering in order to improve the Sandvik offering.
Ensure the proposed mining method encompass as much of Sandvik offering as possible.
Ensure that mine feasibility studies are based on Sandvik solutions by working with mining consultants.
Develop complete sales proposals for major mining projects, concentrating specifically on capital and operating cost predictions.
Maintain an up to date basic portfolio of competitor information including equipment specifications, market activities and market share.
Support sales of new equipment and upgrades to existing equipment with justifications to mining operations using TCO models.
Provide all necessary product information that may be required to support of sales.
Perform mine application and equipment utilization studies.
Support application-engineering efforts with routine productivity simulations
Capture, update and maintain CRM and relevant Sandvik software platforms.

EFFECTIVE CUSTOMER RELATIONS:

Competitor analysis & needs analysis
Work with customer (Mining Engineer, Consultants, Design Engineer, etc.) to understand mine performance and identify opportunities to improve productivity and safety.
Provide site visit reports.

COST EFFECTIVENESS:

Financial and budgetary reviews & reports.
Identify & implement procedural change.
Manage and institute performance recommendations.
Continuous needs analysis (internal & external).
Manage profit margins.
Manage invoices of all cost as per contract.

Your Profile:

Grade 12 / Equivalent qualification.
Degree or Diploma in Business Management / Engineering.
Certificate of competence (Mine Manager) – advantageous.
English proficiency.
Experience in Key Account Management
Experience in mining applications (specifically mechanised mining)

How to apply

Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers, reference R0018176

Applications close: 14 January 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In Line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.

We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Apply