Maximizing customer productivity with AI in manufacturing
Sandvik is embracing the use of AI in the manufacturing industry. Its latest tool, the AI powered Manufacturing Copilot, simplifies the user experience on Computer Aided Manufacturing (CAM) software and helps customers maximize productivity.
AI powered copilots are virtual assistants that provide information through conversational interfaces. They use data and computation to support users in various tasks and decision-making, helping boost productivity and efficiency.
AI manufacturing copilot from Sandvik
Sandvik recently introduced the new AI powered Manufacturing Copilot in the latest versions of its Cimatron® (die and mold), GibbsCAM™ (advanced machining) and SigmaNEST® (sheet metal fabrication) computer-aided design (CAD) and computer-aided manufacturing (CAM) software. This new AI manufacturing software is part of the Sandvik commitment to embrace AI for the benefit of customers and marks the start of a longer-term integration by Sandvik of AI in component manufacturing.
Enriching the customer experience
The new Manufacturing Copilot simplifies the user experience on its manufacturing software with seamless access to knowledge, which is not broadly accessible today. It has been trained on proprietary knowledge unique to each brand, such as product knowledge base, and prompt optimized during 12 months. The Copilot offers real-time updates and enables informed choices, with 24/7 intelligent customer assistance.
The Manufacturing Copilot has been developed in collaboration with Microsoft Azure cloud and AI services. It will be further trained to provide continuous support.
“We are rolling out new capability to simplify manufacturing by decreasing the learning curve, repetitive tasks and time spent on programming a job,” says Magnus Malmström, Chief Technology Officer at Sandvik Manufacturing Solutions.
"It will simplify onboarding as well as for advanced users. We understand customers are facing challenges adopting new technology, often due to disconnected platforms, production targets and having higher demands upon a changing workforce."
We will bend the curve on innovation and enrich the customer experience.
AI in manufacturing examples
By making knowledge more accessible through natural language via generative AI in manufacturing, Sandvik wants to support the unleashing of human creativity at every stage of the process, from design to finished product, and reduce barriers between each process.
"Our technology vision is threefold," explains Malmström. "Initially, generative AI will assist in component design by interpreting prompts to allow contextual queries and offer suggestions based on in-house product knowledge bases. Next, the Manufacturing Copilot will evolve into an intelligent user experience that cooperatively optimizes and verifies processes by intelligent integration with our products. After that, we envision use of alternative choice to use voice and command line interface driven manufacturing.”
AI assistant any time you need
The Manufacturing Copilot is accessible 24/7 either from a browser or from within the software itself. It answers prompts and provides guidance in a readable format, in 19 languages, without needing to search through documentation or reach out for first-line support. It also references the source of the information.
Sandvik plans to gradually integrate the Manufacturing Copilot into more manufacturing software in the portfolio and within metrology, enabling AI for its 400,000 users globally.
Learn more on Sandvik Manufacturing Solution