Sales and product service

Parts and Service Sales Representative

Sandvik Mining and Rock Solutions

Parts and Service Sales Representative – Mount Isa or Brisbane | QLD

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

We are looking for a Parts and Service Sales Representative (PSSR) to support the Sandvik Mount Isa region, based from the Mount Isa branch or our Brisbane branch with frequent travel to Mount Isa. The PSSR identifies aftermarket parts and service sales opportunities for Sandvik customers. This role involves developing and growing customer relationships through effective account management, aligning customer needs with Sandvik’s offerings. Focusing on medium- and long-term goals, the PSSR supports customers and explores growth opportunities, providing high-level representation to ensure strategic alignment with both the customer and Sandvik.

Areas of responsibility

Identifies aftermarket issues and opportunities and acts as liaison with customer through to completion.
Develop sales opportunities for all aftermarket products for all Sandvik product lines.
Performs gap analysis on existing fleet to identify sales opportunities.
Responsible for achievement of agreed targets.
Ensures accounts follow terms and conditions of sale.
Provide support and assistant following up outstanding debtors.
Liaises between customer and Sandvik on aftermarket issues to ensure all issues are settled in a timely manner.
Predictive parts forecasting through analysing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation.

Your profile

You are a flexible, self-motivated, and customer-focused individual with exceptional communication and Organisational abilities.
You have demonstrated ability to build strong customer relationships to get the best insight into the customer’s business and are able to manage a well-structured sales pipeline, working well with internal stakeholders to develop sales strategies and achieve set targets.
Agile and task-oriented, you will be a motivated self-starter, willing to accept challenges and build trust with various stakeholders. You come with a high level of determination to achieve goals and deliver exceptional customer interactions.
A trade qualification or mechanical aptitude is preferred and will be beneficial for the role, along with the confidence to attend underground operations and the capacity to travel up to 50% regionally. A proactive mindset and eagerness to advance your knowledge are key drivers for this position.

Agencies need not apply.

You must have the right to live and work in Australia to apply for this job.

What we offer

A rewarding career with diverse opportunities
Hybrid working environment, with exciting travel opportunities
An Employee Benefits Program including salary sacrifice options
Generous 13% Superannuation on top of all earnings
Motivating Sales Incentive Bonus scheme
Companywide length of Service Recognition program
Company funded primary and secondary paid parental leave
Training and development opportunities
Uniforms, work phone, laptop and company vehicle provided

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Annaliese Fisher

For further information please reach out to annaliese.fisher@sandvik.com

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