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Sales and product service

Account Manager

About the Role

Based at the Brisbane site and reporting to the Sales Manager (Metal – East), The Account Manager - Metal is primarily responsible for Sales and technical service support for all allocated customers in the assigned territory. The Account Manager - Metal position also plays a key role in the planning and implementation of both the Regional and customer-specific sales and marketing plans, to achieve increased sales, revenue growth and profile of the business.

  • Maintain optimum liaison with customers in each allocated territory.

  • Liaise with Technical Staff of customers to monitor any changes in attitude or requirements.

  • Lead and Mentor Technical team members

  • Develop key customer contacts in order to promote new opportunities for growth.

  • Work closely with customers to continually improve and add value to their business, at the same time recognising the implications of our actions on profitability.

  • Provide technical advice and support to customers in relation to product range.

  • Ensure that company products are performing to the satisfaction of customers.

  • Conduct product testing on a regular basis, including installation, component, pull and tension tests.

  • Create business plans and budgets for allocated customers.

  • Identify areas of potential growth and ensure adequate supply to meet demand.

  • Recognise and encourage new product development opportunities, ensure customers are aware of full product range.

About You

To be considered for this opportunity you will possess all the following attributes: Demonstrated Sales ability/experience; Demonstrated ability to create and work to schedules based on changing demands; Demonstrated ability to foster and develop strong relationships; Demonstrated financial acumen; Excellent verbal and written communication skills

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