Sales and product service

Technical Sales Representative

About our Organisation

“Reinforcing Progress”

Join the global leader provider in the mining products and services industry, specialising in ground support solutions for underground mines. Our company is dedicated to enhancing safety and operational efficiency in the underground mining sector through innovative products and exceptional service.

About the Role

Based in NSW, the Technical Sales Representative role reports to the Sales Manager – Coal (NSW) and is primarily responsible for technical sales and service for all allocated customers and potential customers in the Coal sector for the East Region.

Core duties include, but are not limited to:

Sales and Customer Relations: Develop and maintain strong relationships with clients in the NSW underground coal mining sector. Identify customer needs and provide tailored solutions to enhance their operations.

Technical Support: Offer expert technical advice and support for our range of ground support products. Assist clients in understanding product applications and benefits.

Service Delivery: Oversee the installation and maintenance of ground support systems and ensure that service delivery meets the highest quality and safety standards.

Market Development: Identify and pursue new business opportunities within the NSW coal mining industry. Collaborate with the sales team to achieve sales targets and expand market presence.

Training and Education: Conduct training sessions for clients on the proper use and maintenance of ground support products. Stay updated with the latest industry trends and technologies.

About You

Experience: Minimum of 3 years in a technical sales or service role within the mining industry, preferably with experience in underground coal mines.

Technical Knowledge: Strong understanding of ground support products and their applications in mining environments.

Communication Skills: Excellent verbal and written communication skills. Ability to convey complex technical information clearly and concisely.

Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and resolve technical issues efficiently.

Travel: Willingness to travel to various mine sites across NSW as required.

What We Offer You

Discounted private health insurance and other benefits with leading providers
Flexible work options
Christmas Gift
Annual flu vaccination
Fitness Passport for you & your immediate family
Professional Development opportunities and support with CPD
Monthly People & Community events e.g. Jeans for Genes Day, World Blood Donor Day etc.
Employer-funded Employee Assistance Program (EAP) access for you & your immediate family
Opportunity to develop within an expanding and ethical global organisation as integrate into our Sandvik family
PLUS more!

DSI Underground is proud to be an EEO employer. We are committed to hiring the best person for the role and organisation in order to create and maintain a diverse and inclusive culture for all. We are proud to be a WORK180 Endorsed Employer for women.

Candidates deemed most suitable for this role will be contacted by Human Resources for pre-screening at the earliest opportunity. So apply now!

www.dsiunderground.com.au

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