Sales and product service
Inside sales & key account management for strategic accounts
Sandvik Española, Coromant Division is looking for a team member
Inside sales ¬ key account management for strategic customers
As a Customer Value Specialist and Inside Sales Team Member for Key Customers you will become the architect of customer relationships. Your main responsibility will be to enhance the customer experience for our key customers, acting as a consultant and problem solver.
Your ever-changing "daily business":
- Elevate our most important customers to a whole new level by monitoring their operational activities and improving their customer experience
- You will work hand in hand with our field sales team to realize customer development plans
- Between inquiries, orders and complaints, you will maintain an overview and ensure that contracts meet the agreed conditions
- In day-to-day operations, you collect and maintain data and proactively analyze it to identify trends and patterns that help improve products and services
- By monitoring KPIs and SLAs, you will initiate projects as required and accompany our customers on a journey of strategic development
- You will become a cross-selling and upselling professional to drive our value-added services and ensure maximum data quality
- Instead of just being there you will actively participate in sales meetings and events with key customers
- You know what our customers want - even before they know it themselves
This is what sets you apart:
- You are a team player and equally passionate about your own projects
- You always find ways to oversee several tasks at the same time
- Thanks to your analytical and business mindset, you can solve any challenge
- Planning, organization, sense of urgency and excellent communication skills are among your strengths
- Your positive attitude and solution-oriented thinking allow you to work independently and flexibly
- You still understand me? Then you've got what we need!
- Proficient in French at negotiation level
- You already know your way around SAP/EBP and Office365 and our CRM system Dynamics in your sleep
- With your experience in Sales Operations and/or Business Development Management you convince us
What we offer:
- A top modern office with free parking
- Competitive work schedule and holidays
- Company pension scheme, private health insurance when applicable
- Up to 2 days home office per week