Sales and product service
PSSR - P1
Sandvik Rock Processing is a global leading supplier of mobile Crushing & Screening equipment, parts, services and technical solutions for the mining and infrastructure industries. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as providing services and flexible maintenance programs that extend uptime and cut costs.
The Role:
To apply and use knowledge of sales processes and tools to in promoting and selling the organization's products and services within assigned geographic area, product range or list of customer accounts to achieve significant sales targets
Key Responsibilities:
- Create and implement a sales strategy for your assigned accounts for Parts, Sales and Services.
- Proactively work with Sales Engineers, Field Service team, dealers, factory and Sales Manager in identifying sales leads related to new equipment sold.
- Recommend spare parts lists for new product sales and keep forecasting up to date according to business criteria.
- Work closely with the customer maintenance team, Planners, Buyers and operational team, in facilitating supply contracts (when required).
- Identify product training opportunities within customer business and refer them accordingly to our business network.
- Identify sales opportunities based upon gaps in product line penetration and devise action plan to capture this business.
- Identify, define, and implement the strategy for the Crushing & Screening mobile equipment:
- repairs,
- rebuild or refurbishment,
- reborn opportunities.
- Provide regular sales and revenue forecasts by direct customer, product type, etc. to the Sales Manager.
- Ensure that all new Sandvik equipment has been correctly registered with the Sandvik Warranty team.
- Manage warranties to ensure that all warranties are followed through to closure.
- Develop and communicate Customer Value Propositions for the individual products and combined offerings with the support of the Sales Manager and/or Product Specialist.
- Conduct competitor monitoring and analysis of the competitive landscape for all products in the portfolio.
- Market introduction of new products into the market and decisions to phase out products in cooperation with the respective product lines and supply chain teams.
- Maintain all the customer information, with regards to site contact details, Sandvik fleet, hour usage and others etc on the SRP CRM systems.
Your Profile:
- Grade 12 (Matric) or equivalent qualification
- Relevant Certificate/Diploma in Sales and Marketing
- Trade qualification advantageous
- At least 3 years’ experience in mobile Crushing & Screening will be advantageous
- At least 3 years’ experience in Sales and Marketing
- Computer literacy -Microsoft Suite (Excel, Word, PowerPoint), Sales Tools – (CRM, SAP)
- English proficiency
- Valid driver’s licence
- Physically and medically fit to work in a mining and/or quarrying environment
How to apply
Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers
If you have any further queries, please contact us on 0800 331 331
Applications close: 20 February 2025
Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company. In-line with our Employment Equity (EE) Plan, Historically Disadvantaged South African (HDSA) candidates will be given first preference.
Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements.
We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers
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