Sales and product service

Service Technician -S3

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role:

To service and/or maintain Mining Equipment through: Machine availability, customer relation and safety, health and environmental effectiveness.

This service is rendered to Sandvik clients (internal and external) this position is for a Service Technician position permanent on site, representing all Sandvik fleet. (D25KS, D245x and Dr412I Drills)

Key Performance Areas:

Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
Report and document results after above actions.
Responsible for plan, conduct and maintain tools and equipment for service work.
Support the customer’s product/equipment/processes by suggesting possible improvements.
Provide technical support to the sales team.
Provide problem solving to customer.
Ability to produce positive results in sales-client interventions.
Guide colleagues in service methods and tools.
Share own knowledge to enable colleagues to expand their knowledge.

Your Profile:

Grade 12 (Matric) or equivalent qualification
Trade Certificate of Competence, Diesel Mechanic, Earth moving equipment mechanic, Millwright (accompanied by apprenticeship contract or apprenticeship portfolio of evidence)
Minimum 5-year experience with proven competence in the above-mentioned field
Basic Computer literacy
Own set of tools
English proficiency
Code 08 license
Full physical & medical certificate to work in mining environment.
Experience in: Fault finding / electrohydraulic / auto electrical / hydraulic / PLC and Can-Bus.
Surface drill rig experience is compulsory.

Required Competencies:

Excellent communication skills
Lead by example
Passion to maintaining equipment
Working according to Sandvik standard & procedures.

How to apply:

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers.

Applications close: 14 February 2025

If you have any further queries, please contact us on 0800 331 33

In Line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Apply