Sales and product service

Service Technician- Night Shift

Sandvik Mining and Rock Solutions

Service Technician – Night Shift | Heatherbrae NSW

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

An exciting opportunity exists for an experienced Components Technician to join the team at our Heatherbrae facility. In the role you will be required to perform high quality assessments and repairs of various Sandvik components and complete general workshop duties as required. Working within our Production, Research & Development (PRD) Centre – previous experience working on transmissions, converters, upboxes/ dropboxes and axles is preferred.

To be successful you will be able to demonstrate technical understanding of Sandvik equipment. Your application of a proactive approach to ensuring machine performance will assist our customers to improve their productivity and the success of their operations, ensuring that we further expand our customer base in the area and the growth of the support team.

As a technician, you will be performing inspections and repairs on a range of specialist mining equipment. Including but not limited to:

Individual components from Sandvik machines
Ancillary UG equipment

To support you we will supply product training and the support of our dedicated products support personnel.

The role will work on a 4-day roster from Heatherbrae Site, on night shift working hours 3:20pm-12:50am with night shift working.

Areas of responsibility

To perform work in a safe manner in a team environment
Adhere to all Sandvik EHS and environmental policies and procedures
Maintenance and Servicing Equipment.
Plan for correct tools and parts required to perform tasks, according to work procedures.
Commissioning of products that includes quality inspections and commissioning/ dyno testing.
Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
Uses knowledge and experience to solve standard problems for customers.
Understands system functionality and interactions of hydraulics /mechanics/ electrics/ automation/ pneumatics/materials.
Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed.
Occasionally collect technical feedback in Sales Area (inputs into Database).
Assigns simple tasks to junior staff and guides them in completing them.
Ensures that routine work procedures (using the tools provided), are carried out according to safety standards.
Adhere to all policies & procedures especially the EHS policies.
Work effectively either in a team environment or autonomously.

Your profile

Relevant Trade Qualification is desirable or relevant work experience
Valid Driver’s License (compulsory)
Forklift license
Dogmen / Rigger Ticket - desirable
Strong customer service and communication skills
Flexible to work with customer requirements, procedures, and safety policies
Positive attitude and a high level of determination to achieve targets set for customer satisfaction
Attention to detail and good interpersonal skills
Ability to work unsupervised
You are proactive self-motivated and demonstrate initiative
Ability to learn and use digital mobile tools and applications

Agencies need not apply.

You must have the right to live and work in Australia to apply for this job.

What we offer

Competitive wages, additional allowances, and annual bonus
Favourable Superannuation contribution above statutory requirement.
Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition program
Employee Referral Program that pays up to $5,000 per successful referral
Company funded paid parental leave which includes superannuation contributions during the leave period
Training opportunities for employees – from internal programs to contributions towards external studies
A Sandvik Wellness Program for employees’ who want to improve their health and wellbeing

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Alex Buckland

For further information – alex.buckland_c@sandvik.com

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