Sales and product service
Technical Sales Representative
Technical Sales Representative
Sudbury
Come and join our team! Ground Support Division, Sandvik Mining & Rock Solutions, is a leading global supplier of ground support solutions, for the mining and construction industry. Our offering covers rock bolts, resin, cable bolts, and in- house manufacturing capabilities. Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries with a focus on enhancing customer productivity, profitability and sustainability offering solutions for manufacturing, mining, and infrastructure industries.
The Technical Sales Representative position contributes to the success of the Canadian team by selling Ground Support Division, Sandvik Mining & Rock Solutions products.
COMPENSATION
With this opportunity, Ground Support Division offers a compensation package including:
- competitive salary
- comprehensive group benefits
- relocation program
- pension plan
- professional development program
- employee engagement and social activities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for conducting pull tests underground, installation audits and provide accurate reports of the testing findings.
- Implement and adhere to the annual technical sales program as aligned by strategic direction for the year.
- Ensure that training programs are in place to enhance end users skills to enable the company to consistently produce quality products with services that meet or exceed requirements.
- Arrange presentations and demonstrations for customers as required.
- Investigate and understand non-conformances on manufactured and procured products to identify root causes and implement corrective action plans.
- Identify and meet with prospective customers to determine needs and identify new opportunities.
- Participate in the setting of business plan objectives and benchmarks with regard to marketing, initiatives and sales activities.
- Recognize and pursue sales opportunities for the company’s existing products and identification of new product opportunities in regard to initiatives.
- Assist in analyzing competing companies and products to determine their strengths, weaknesses and how our company should position itself to counter or take advantage of these factors.
- Ensure actions plans are created and implemented for their territory in order to achieve these goals and objectives.
- Ensure regular visits to mine sites to meet with end users, mine superintendents, engineering departments, purchasing reps to ensure Ground Support Division is meeting customer needs and gather future information which will help drive forecasting, budgets and innovative solutions.
- Research and develop lists of potential customers.
- Establish and maintain industry contacts that lead to sales.
- Utilize sales reports to monitor sales activity by account to understand and address variances (ie. deliveries, financial, forecasts, etc.).
- May be required to prepare quotes, order entry, accounts receivable and work within ERP systems.
- Monthly reporting on business activity.
Leadership
- Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
General
- Performs other related duties as assigned by manager
- Demonstrated interest in learning new things.
- Ability to identify problems and proactively solve problems.
- Works well within a team.
Environmental Health and Safety
- Adherence to Ground Support Division, Sandvik Mining & Rock Solutions Canada’s Environmental, Health & Safety Policy.
- Attending health and safety related trainings.
- Identification and reporting of hazards.
- Working in a safe manner as reasonably practicable.
- Wearing the required PPE's assigned for each location.
REQUIRED COMPETENCIES
- Oral communication and listening skills to communicate effectively with others using the spoken or written word.
- Ability to perform work accurately and thoroughly.
- Adapts to change, be open to new ideas, take on new responsibilities, handle pressure and adjust plans to meet changing needs.
- Meets commitments, works independently, accepts accountability, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
- Deals with others in a straightforward and honest manner, has good listening skills, is accountable for actions.
- Excellent customer relations skills.
- Must be mechanically inclined.
- Ability to travel up to 60% of the time.
- Must be able to work underground at all mine sites across the regional territory. Previous underground experience will be considered an asset.
- Able to train end users on installation methods of ground support products.
- Oral communication and listening skills to communicate effectively with others using the spoken or written word.
- Ability to perform work accurately and thoroughly.
- Adapts to change, be open to new ideas, take on new responsibilities, handle pressure and adjust plans to meet changing needs.
- Meets commitments, works independently, accepts accountability, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
- Deals with others in a straightforward and honest manner, has good listening skills, is accountable for actions.
- Excellent customer relations skills.
- Must be mechanically inclined.
- Ability to travel up to 60% of the time.
- Must be able to work underground at all mine sites across the regional territory. Previous underground experience will be considered an asset.
- Able to train end users on installation methods of all DSI ground support products.
EXPERIENCE
- Minimum of 0-2 years of experience working in a related discipline, Industry experience is an asset.
EDUCATION
- Post-secondary education in mining engineering and/or operations, mining technology, or business administration
HOW TO APPLY:
To apply, please apply via the Careers page on our website Careers (home.sandvik)
Ground Support Division, Sandvik Mining & Rock Solutions, welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
We thank all those who apply, however, only those candidates selected for an interview will be contacted.
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