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Sales and product service

Tools Sales and Support Representative

Sandvik Mining and Rock Solutions

Tools Sales and Support Representative - Surface Specialist – Perth, WA

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

The Tools Sales and Support Representative (TSSR) is responsible to promote the sale, service and aftermarket product support of the Sandvik range of drilling consumables within a nominated customer base with a view to retaining current business and expanding sales. The role will focus on Surface Mining rock tools with integration of Surface Mining support. The customer base will primarily focus on surface mines and construction sites.

This role is a full-time requirement, however Sandvik recognises the desire for flexible working options.

Areas of responsibility

  • Work with the Rock Tools Sales Manager (West) and the relevant Account Managers to adequately service all customers within the nominated sales region.

  • Work closely with the relevant Product Support Manager (PSM) on product quality, product selection, supply and delivery issues.

  • Provide monthly business analysis and market activity report updates.

  • Initiate and liaise with the Sandvik drilling product specialists and Drill Masters on Product Development Plans (PDP), product training, product application and fault diagnosis.

  • Review financial performance on a monthly basis.

  • Control expenses within budget.

  • Continually provide drilling solutions and product technical support

  • Spend time on drills with operators to understand site operating practices, and work with operators and the Drill and Blast teams to improve the performance and life of Sandvik Rock Drilling Tools

Your profile

To be successful in this role, you will need extensive exposure in surface and having previous sales experience within the mining industry will be highly advantageous. You will require a high energy and enthusiasm for the products and industry and be self-driven to achieve. Excellent communication both written and verbal, have the ability to listen to the customer’s requirements, be able to offer experienced solutions and be commercially astute are key components to this role.

What we offer

  • Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.

  • Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

  • As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

  • We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

  • Don't miss out on the opportunity to be a part of our dynamic and rewarding team. Apply now to start your exciting career with us!

  • Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Agencies need not apply.

You must have the right to live and work in Australia to apply for this job.

Talent Acquisition Specialist
Zelda Fowkes

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