Sales and product service

Productivity Partner

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role:

This position is for a Productivity Partner to partner with relevant stakeholders on challenges regarding safety, reliability through best practices (e.g. maintenance scheduling, parts planning, equipment health checks, technical training) across the Phalaborwa Area.

Key Responsibilities

To assist stakeholders in achieving:

• High equipment availability, reliability and productivity through improved maintenance and operation practices to ultimately reduce the equipment total cost of ownership
• Improve MTBF (mean time before failure) and/or reduce MTTR (mean time to repair), by supporting the maintenance schedule, parts selection and inventory forecasting, technical coaching and training, equipment health checks.
• Coordination with machine down support and 24/7 customer assistance programs and however necessarily with Sandvik
• This position requires ample time spend per site, i.e. starting up a performance contract or complete a specific project.
• Requirement is to have excellent communication skills, should lead by example, passion for maintaining equipment as well as share equipment knowledge, working according to Sandvik standard & procedures.
• Assist customer with forecasting IE [Components replacement or repairs, maintenance improvement initiatives]
• Monthly customer reporting IE [Monthly parts consumption and investigate excessive consumption]
• Manage all on site services, including but not immitted to ad hoc field services, vendor managed inventory

Your profile:

• Grade 12 (Matric) or equivalent qualification
• Tertiary Diploma engineering / Managerial program in operations field
• Trade Certificate of Competence, Diesel Mechanic, Auto Electrical, Millwright, Mechanical Fitter
• Minimum 3 years’ experience working as Field Service Technician / managing performance contracts / supervising maintenance crew’s
• Basic Computer literacy
• English proficiency
• Valid drivers license
• Full physical & medical certificate to work in mining environment
• Product specialist in Sandvik equipment range

Experience in:

• Maintenance of earth moving equipment
• Underground & Open cast mining environment
• Sandvik equipment knowledge
• Field service and performance contract involvement

How to apply

Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers

Please note that should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In line with our EE plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Applications Close: 22 July 2024

If you have any further queries, please contract us on 0800 331 331

We offer an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.