Sales and product service
Junior Key Account Manager
Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs
The Role
Managing strategically important Customers, the Junior Key Account Manager is responsible for developing, maintaining and growing key customer accounts through an effective account management process incorporating the customers’ strategic requirements with value propositions from Sandvik. Travel to key customer sites will be necessary, up to 50% of the time.
The role is equal parts managing our relationship in order to grow our overall market share, increase share of wallet, and drive customer loyalty, and managing information flow to and from our internal stakeholders to align the customer approach and understanding.
Key Responsibilities
All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers
Create and manage a detailed Account Business Plan for each account, which sets out the future business growth of the account by aligning the organizations to co-create long term value within the relationship.
Develop relationships within both internal and external stakeholders to deliver effective engagement across all levels to ensure that identified value is captured.
Ensure that the value delivered by all the Sandvik offering is understood by the relevant customer stakeholders at all levels as it applies to them.
Measure the performance of the customer account against the expectations of the plan and adjust wherever necessary through effective and decisive action.
Your Profile:
Matric (Grade 12)
Formal qualification in business, mining and/or engineering
English language proficiency
Basic Computer Literacy
Mine Overseer certificate of competence will be advantageous
Knowledge of Sandvik products and/or services and their applications will be an added advantage
Knowledge of the Salesforce CRM system will be advantageous
A valid driver’s license
High sense of identifying and delivering value.
Goal-driven and have a track record of achieving those great results through teamwork and collaboration.
Excellent communication skills
A keen interest in business development and business-to-business selling.
Willingness to work systematically towards developing and achieving a long-term strategic goal.
A high level of initiative, drive, and determination to achieve exceptional levels of customer satisfaction.
Physical and medical ability to work in a mining environment
How to apply
Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers
Applications close: 23 July 2024
Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In Line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.
Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.
We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.