Product management

Category Manager - Digital

Sandvik Mining and Rock Solutions

Category Manager – Digital – Brisbane, Qld & Perth WA

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

You will drive the adoption and development of Sandvik’s digital solutions within Parts and Service shaping our Digitalization strategy to enhance customer engagement and internal efficiency.

You will grow uptake of Fleet Monitoring (My Sandvik Digital Solutions) and machine connectivity (My Sandvik), train and support internal users, and provide commercial input to the Reliability and Remote Support Centre. Managing Remote Monitoring and Remote Support offerings.

Collaborating with key stakeholders, you will drive digital adoption through communication, technology, and a structured approach to reliability and lifecycle support. This is a strategic role for a commercially savvy professional passionate about digital transformation in mining and construction.

Areas of responsibility

Develop and implement an aftermarket strategy for Remote Monitoring and Digital products.
Conduct gap analyses to support sustainable growth in remote monitoring and support services.
Support Sales Areas with product introduction, sales materials, and pricing strategies.
Act as the primary contact for My Sandvik Digital Solutions, pricing inquiries, and commercial terms and participate in customer interactions to promote and sell remote monitoring and digital
Work with the Global Digital Services team to integrate digital solutions into Parts & Service operations.
Review and improve commercial arrangements in collaboration with Commercial, and Legal teams.
Provide training to internal teams and customers on Sandvik’s digital offerings to ensure effective use.
Support internal sales and support networks to deliver customer value in asset management through digital services.
Monitor competitor product development and industry trends to inform strategic decisions.
Provide regular reporting on market share, business activities, and opportunity development.
Champion connected equipment, My Sandvik, and E-Commerce solutions within the Sales Area.
Collaborate with Sales Teams to drive digital solution adoption and enhance customer engagement.

Your profile

We are looking for a candidate with 3 plus years in mining or similar industry, including site-based exposure & Mechanical Aptitude. You are proficient in Excel and data analysis, with strong report writing, communication, and negotiation skills. Proven understanding in equipment and aftermarket sales & service, with a customer-focused, data-driven approach to decision-making. You are Organised, adaptable, and comfortable working both autonomously and within a team. Willing to travel domestically.

Agencies need not apply.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical assessment.

What we offer

Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

As a part of our team, you'll be eligible for our short-term Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Alex Buckland

For further information please contact alex.buckland_c@sandvik.com

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