Administration

Administration Supervisor - M1

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role

Create accurate reports using statistical data to spot customer trends. Code and sort documents for precise processing and filling. Ensure prompt responses to or redirect routine inquiries from external and internal stakeholders. Communicate with internal/external stakeholders regarding deliveries, stock, pricing, invoices and ad hoc activities, while following the organisations standard operating procedures.

Key Performance Areas

Open new jobs on the system and compile data packs
Issues data packs to the Workshop to activate repair requests
Work in progress (WIP) management
Compile quotations for customers and invoicing.
Follow-up on outstanding orders from customers
Job timesheet capturing, to influence utilization
Follow-up on outstanding spare parts
Lead administrators in the service operations.
Attend to creditor's/suppliers’ queries
Expedite delivery of orders and invoicing
GRNing of Purchase Orders
Capture timesheets on the system.
Financial reporting and tracking on field service and service contracts
Perform office duties such as typing letters, memos, minutes of meetings, etc.
Ensure that all documents are completed correctly
Attend to debtor's queries
Compile weekly reports as required

Required Competencies

Matric (Grade 12) (NQF Level 4)
National Diploma/Degree in Business, Administration, or equivalent (NQF Level 6)
Intermediate computer and MS Office Suite literacy
SAP/Maximo systems experience (advantageous)
Service Contracts experience
Intermediate English proficiency
2 years experience in office administration and customer relations
Ability to work in a high-pressure environment
Aurora experience (advantageous)

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 24 February 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company. In-line with our Employment Equity (EE) Plan, Historically Disadvantaged South African (HDSA) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements.

We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers

Apply