销售和产品服务

Field Service Technician

Sandvik Mining & Rock Technology is looking for a

Field Service Technician

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining & Rock Technology welcomes you to consider this fantastic Field Service Technician opportunity!

Sandvik Mining and Rock Technology is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

Key performance areas

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mechanical cutting equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Central and Southern WV Coal markets but will also be occasionally required to travel to other work locations across the USA. Extensive overseas travel will be required for the first several months of employment for product training purposes at the factory in Austria.

Additionally, the Field Service Technician will:

Inspect equipment for proper performance and determines faults and malfunctions
Adjust equipment and repair/replace defective parts components or systems according to scopes of work
Test repaired equipment to ensure proper operational performance
Complete accurate time records, technical reports, failure reports, and parts lists
Actively participate in continuous improvement initiatives
Stay current with industry, customer, product developments and technical best practices Customer Service
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
Ensure customer satisfaction within area of primary responsibility

The Field Service Technician will spend a good portion of their time working underground, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle.

The Field Service Technician will also possess:

A safety champion capable of working alone and stopping work, if required
Excellent troubleshooting ability with strong diagnostic and problem-solving skills
Advanced knowledge of VFD drives and control systems
Knowledge of hydraulic and pneumatic systems
Ability to read blueprints and interpret equipment schematics
Must conform to ISO Standards
Must have a valid passport and drivers license
Ability to competently and effectively communicate verbally and in written form

Your profile

You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 5 years industry related experience. High voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction.

Benefits

We offer a competitive compensation package. Generous benefit package includes life, health, dental, PTO, holidays, and a 401(k)-retirement savings plan.

How to Apply

For immediate consideration, please apply https://www.home.sandvik/en/careers/ for the Field Service Technician position, Job Req. ID# R0074216.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsolutions.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

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